Skip to main content
One Hit Wonder
rudwin
One Hit Wonder
Sep 16, 2022 6:42 AM UTC
Answered

my premium account

I have a premium account but as you see on the second photo right below that it’s not good activated.

    Jaime.Deezer
    Jaime.DeezerAnswer
    Community Manager
    Sep 16, 2022 9:57 AM UTC

    Hi @rudwin I am sorry to hear that.
    Please contact our Deezer Support Team and provide a copy of the payment and one of our agents will be able to help to activate your Premium subscription.
    Apologies for the inconvenience.
     

    View in thread

    1 reply

    Jaime.Deezer
    Community Manager
    Jaime.DeezerAnswer
    Community Manager
    Sep 16, 2022 9:57 AM UTC

    Hi @rudwin I am sorry to hear that.
    Please contact our Deezer Support Team and provide a copy of the payment and one of our agents will be able to help to activate your Premium subscription.
    Apologies for the inconvenience.
     

    TERMS OF USE DEEZER COMMUNITY SITEAccessibility statement