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Answer

my premium account

  • September 16, 2022
  • 1 reply
  • 24 views
R
One Hit Wonder

I have a premium account but as you see on the second photo right below that it’s not good activated.

Best answer by Jaime.Deezer

Hi @rudwin I am sorry to hear that.
Please contact our Deezer Support Team and provide a copy of the payment and one of our agents will be able to help to activate your Premium subscription.
Apologies for the inconvenience.
 

    1 reply

    Jaime.Deezer
    Community Manager
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    • Jaime.Deezer
    • Community Manager
    • Answer
    • September 16, 2022

    Hi @rudwin I am sorry to hear that.
    Please contact our Deezer Support Team and provide a copy of the payment and one of our agents will be able to help to activate your Premium subscription.
    Apologies for the inconvenience.
     

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