My Deezer Month November not showing

Hi Deezer,

I have the same issue with the December month, I can’t see the recap playlist

Same issue with December and no end of month email thus far.

If you are experiencing issues with your Deezer account, particularly with the "Deezer Month November" not showing. Remember that specific details about your Deezer account and app version may influence the troubleshooting steps you need to take. If the problem persists, contacting Deezer customer support is often the best way to get personalized assistance for your account.

Hi @Snach @EDM-King, sorry for the inconvenience this may have caused.

Indeed, this is a known issue, and our technical team is actively working on a fix.

I kindly ask for your patience as we work to resolve the problem.

Thank you for your understanding.

I am experiencing the same issue wanted to save my playlist for December as I had christmas favorites in there

Hi @Larreka.Williams , I’ve been told by support the December playlist should appear this week. They also said to contact them on Thursday if it’s not appeared. 

@Zayn Belmonte The December playlist should be available. Can you see yours?

Top December is already available, but you can always access your top month via the following link: https://www.deezer.com/en/smarttracklist/monthly-top