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One Hit Wonder
Jul 18, 2022 5:40 PM UTC
Answered

music

Have you guys seen my

latest payment - Ill message

you my proof .

 

seems my premium 

account is down

 

kjnd regards

Daniel Goguen P.Eng

goguend@gmail.com

4372297189

    GropplerZorn
    Superuser
    Jul 18, 2022 6:27 PM UTC

    @danielgoguen , I’m guessing it’s the Apple transaction listed here, and subscribing through Apple might be part of the issue.

    but more importantly, as @dee_dirk wrote, you shouldn’t have this info up. I would edit the post and contact deezer support.

    Deezer Legend

    2 replies

    Jul 18, 2022 5:56 PM UTC

    Hey @danielgoguen 

    Posting so much personal information in an open forum is never good.
    Also, I can't see the 11.99 on your bank statement.

    Are you sure you are logged into deezer with the correct account?

    That's all we can do for you here.

    Please contact support:

    → https://support.deezer.com/hc/requests/new

    GropplerZorn
    Superuser
    Superuser
    Jul 18, 2022 6:27 PM UTC

    @danielgoguen , I’m guessing it’s the Apple transaction listed here, and subscribing through Apple might be part of the issue.

    but more importantly, as @dee_dirk wrote, you shouldn’t have this info up. I would edit the post and contact deezer support.

    Deezer Legend