Hi @jfpn87, thank you for reaching out.

After checking our system, I noticed that you subscribed to an annual Deezer Premium plan, not the Family plan through Apple.

In this case, I suggest you first contact Apple to request cancellation and a refund for your Deezer Premium subscription. After completing this step, please contact our Customer Support. They will need some personal information from you to finalize the process of adding your Family plan and the profiles.

If you have any further questions or need help, feel free to let me know.

Send out family link to my wife. Not accepted.

Hi @John byner please contact our Deezer Support Team and one of our agents will check you account and will be able to help.
Thanks and apologies for the inconvenience