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One Hit Wonder
GOsb
One Hit Wonder
October 7, 2022
Answered

lose akk

  • October 7, 2022
  • 3 replies
  • 29 views

I had an account with the nickname “no.name” as a result, after authorization, I do not have my account

    Best answer by Jaime.Deezer

    Hello @GOsb I have checked in our system and your subscription is active.
    Please log out and Login again with the email and corresponding password inked to the account and let me know if that works for you.
    Thanks 

    3 replies

    Jaime.Deezer
    Community Manager
    Jaime.DeezerAnswer
    Community Manager
    October 9, 2022

    Hello @GOsb I have checked in our system and your subscription is active.
    Please log out and Login again with the email and corresponding password inked to the account and let me know if that works for you.
    Thanks 

      One Hit Wonder
      GOsbAuthor
      One Hit Wonder
      October 9, 2022

      most likely my account was deleted, I looked at my friend’s subscriptions there 0, but it was 1, but why was it deleted, and I don’t have a password because I always logged in through authorization

      Jaime.Deezer
      Community Manager
      Jaime.Deezer
      Community Manager
      October 11, 2022

      Hey @GOsb please get in touch with our Deezer Support Team and provide all the account information and one of our agents will be able to help as I can only see a Family account created on the 7th October.
      Thanks and let us know how it goes.

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