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Your account, favorites and playlists

everything related to your favorites, playlists, albums etc...

  • 766 Topics
  • 3,128 Replies

766 Topics

M
Tiny Dancer
mammuthusTiny Dancer
asked in Your account, favorites and playlists

How to remove account?

I want to remove my user account permanently. How can I do that?

1
Jaime.
Community Manager
1 year ago
R
Runaway Baby
rudwinRunaway Baby
asked in Your account, favorites and playlists

premium

My premium account doesn’t work at the moment.

1
Zayn-T
Deezer Legend
1 year ago
R
Runaway Baby
rudwinRunaway Baby
asked in Your account, favorites and playlists

my premium account

I have a premium account but as you see on the second photo right below that it’s not good activated.

1
Jaime.
Community Manager
1 year ago
S
Tiny Dancer
Svetlana_VarshalovaTiny Dancer
asked in Your account, favorites and playlists

help

hello, I was charged 3.99 euros for paying premium, but the application is still without premium. what to do, or return the money for the payment.

1
Zayn-T
Deezer Legend
1 year ago
G
Runaway Baby
Georgina BirchRunaway Baby
asked in Your account, favorites and playlists

terminate account

I think Someone has hacked my account. How do I terminate it/Permanently delete it?

1
Jaime.
Community Manager
1 year ago
D
Runaway Baby
diamond79Runaway Baby
asked in Your account, favorites and playlists

why i cant play this italian album?

I cannot play and album, there show and error.. in every device.. The album Is: https://deezer.page.link/gbvxcEeD6EFuQsYZ7 

1
bluezzbastardzz
Deezer Legend
1 year ago
C
Runaway Baby
Clare Duggan
asked in Your account, favorites and playlists

How do i cancel my subscription.

Having requested for help about someone using my account and not managed to get any help.. I want to close my account. For the first time I have logged on via my laptop to try and see what's happening only to find someone called Alexy has an account on my membership.  Having someone else add songs in my list create a member using a different email on my account and then change things in there, really is not giving me the confidence to know my data is protected.  And then to have people like this PM me is rude.  I'm asking for help.  

1
Jaime.
Community Manager
1 year ago
C
Runaway Baby
CvijaRunaway Baby
asked in Your account, favorites and playlists

Kids

I gave my younger brother my deezer account so he can use it, is there a possibility that he and I can use deezer at the same time without pausing each other's music, he is 16 years old and does nothing except school and has no income to pay for deezer  premium service

1
Yula
Moderator
1 year ago
C
Runaway Baby
campbellRunaway Baby
asked in Your account, favorites and playlists

hacked

Someone else is using my account there is loads of music that I haven’t seen before and times when I try to use it it says someone else is using it 

1
Yula
Moderator
1 year ago
T
Runaway Baby
tranquiltherapyRunaway Baby
asked in Your account, favorites and playlists

is this service even really worth it?

I've had nothing but issues since joining mainly these two. Deezer will just for some reason add songs in the middle of my playlist. I never asked them to add songs I purposely curate playlists for purposes and to have them at songs is not only annoying but extremely frustrating. This app will also just stop playing music for no reason as well. I'm in the middle of a workout or I'm in the middle of being with a client and all of a sudden the music just stops it's not like I got a phone call or anything it just stops playing. I'm trying to figure out why people use this as a paid service, can someone please enlighten me? Are these supposed to be sought after features?

1
Yula
Moderator
1 year ago
L
Runaway Baby
Liam1218Runaway Baby
asked in Your account, favorites and playlists

name change

Is there a way to change my name so it shows Liam instead of my deadname on the app?

1
Jaime.
Community Manager
1 year ago
P
Runaway Baby
pharoah999Runaway Baby
asked in Your account, favorites and playlists

song requests

Hey, you guys should add the album Superman doomsday by Robert j Karl. That would be freakin phenomenal!

1
Jaime.
Community Manager
1 year ago
F
Runaway Baby
Francesco BiancheriRunaway Baby
asked in Your account, favorites and playlists

cronologia

Vorrei sapere come visualizzare la cronologia degli ascolti grazie

1
Alfredo.Deezer
Community Manager
1 year ago
Evelyn Medrano
Tiny Dancer
Evelyn MedranoTiny Dancer
posted in Your account, favorites and playlists

How can I copy my Deezer account?

I’m having some trouble.

1
Jaime.
Community Manager
1 year ago
S
Runaway Baby
scotticaRunaway Baby
posted in Your account, favorites and playlists

avcount

Been paying on my account.   And I have not been able to use it. The last 2 months atleast won't load. Keeps saying almost there.  But never does. I'm a bit discount.  Been with u for ages. Never had issues until now

1
Yula
Moderator
1 year ago
N
Tiny Dancer
Nanbaby1974Tiny Dancer
asked in Your account, favorites and playlists

family plan

Hi.i am trying to add my mom to my family plan but for some reason we are having trouble signing in. We are trying to change her password but it's not sending her links to reset. It sends her back to the main page amd asks her to log in again 

1
Jaime.
Community Manager
1 year ago
B
Tiny Dancer
bevaTiny Dancer
asked in Your account, favorites and playlists

combine accounts

If My brother have an account in family plan and I wanted to join him, but without loosing my playlist, how can I do it?

1
A
1 year ago
A
Runaway Baby
Ann GruwéRunaway Baby
asked in Your account, favorites and playlists

users with my account

Dear Customer Service𝕀 pay for using Deezer with several Persons of my family but when we use it with a second person, we got notification that there are to many in use.I looked at the devices that use my Deezer but 𝕀 see only 2 (and using 2 doesn’t even work..)can you help me out because 𝕀 pay a long time for several users without the function in reality greetings Ann  

1
Jaime.
Community Manager
1 year ago
R
Runaway Baby
RiddlerRunaway Baby
asked in Your account, favorites and playlists

where to find recently played songs

How do I find all my recently played songs on deezer

1
Jaime.
Community Manager
1 year ago
M
Runaway Baby
Mathias VanderborghtRunaway Baby
asked in Your account, favorites and playlists

Deezer family

Why has my subscription changed from Deezer Family to Deezer premium? My wife and kids have to make an own account in order to be able to listen to their music. And I, as admin, can not change to their profiles. 

1
A
1 year ago
W
Runaway Baby
WhoIsTizRunaway Baby
posted in Your account, favorites and playlists

How Deezer helped change my way of listening to music the way it should be listened to.

I originally moved over to Deezer for a happy medium between Spotify and Tidal with Spotify not supporting the artists music in which they distribute the way they should be supporting them and Tidal simply being overpriced. Deezer gives me a comfortable subscription fee that helps directly support the artists with relatively the same, if not an even better interface than Spotify. However, you may be surprised to hear that I do not scroll through the main music homepage or use any of the recommended/pre-curated playlists, only my library. Not that there is anything wrong with those playlists or recommendations, but my time spent on Spotify helped me realize that there is no stronger opinion than your own, and that there is only so much replay value to random playlists that are not your own. I like Deezer because of its fairly simple feature to shuffle all of your favorite music in your library, tracks, playlists, albums, as well as not showing what plays next in the queue. I noticed thi

1
Yula
Moderator
1 year ago
M
Runaway Baby
moto mochizukiRunaway Baby
asked in Your account, favorites and playlists

My deezer account suddenly became deezer free and lost all of my downloaded music

I was used to be a premium account over a year, also paid the fee 28th of last month. However when I opened deezer app this week I found my account became deezer free and lost all downloaded music and most of my favorite artists. I re-signed in as a premium account now  but didn't get back them. Could you please recover my downloaded music and the list of my favorite songs and artists?

1
Zayn-T
Deezer Legend
1 year ago
L
Tiny Dancer
lui gTiny Dancer
posted in Your account, favorites and playlists

Wrong Song

Hi, I have a premium account and everytime i try to play the song 4419 by Strays Kids another different song from a different artist starts to play. The artist page, the album, nothing changes, it's looks like it's the song it's supposed to play but it isn't. It's from a total different artist. I've tried to listen to this song (4419) from different accounts and both online and offline but nothing seems to work. Please help :(

1
Jaime.
Community Manager
1 year ago
M
Runaway Baby
Mr_IeskelaRunaway Baby
posted in Your account, favorites and playlists

Mistake in a playlist name

Playlist cover contains a mistake. Instead “Blues Rock Roadtrip” here is “blue rock roadtrip”. Link: https://deezer.page.link/Z4NMKw1exZGCBKyr7 

1
Jaime.
Community Manager
1 year ago
A
Tiny Dancer
alex5908Tiny Dancer
asked in Your account, favorites and playlists

Can't login to deezer

Hello everybody,I  can’t remember both passwords - neither to my deezer account nor to gmail account with which my deezer account is associated with.How shall I restore my deezer account? 

1
bluezzbastardzz
Deezer Legend
1 year ago
TERMS OF USE DEEZER COMMUNITY SITE