Answered

I can't update my Deezer playlist on a Fitbit Sense

  • 22 September 2022
  • 3 replies
  • 18 views

I am trying to update/add a Deezer playlist on my Fitbit Sense. I have a Samsung S8. On the Fitbit app,  I click on Music and on the Media Folder I select the Deezer service ( i am already subscribed). Since before yesterday is showing this issue message:

"Uh Oh

There was a problem reaching the server. Please try again later."

 

Please advise how to solve this issue.

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Best answer by Yula 25 September 2022, 16:22

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3 replies

Same issue here. Started yesterday for me

Userlevel 7
Badge +4

Hello there @Tony_F and @McClau

please check on this article that your devices comply with all the requirements needed for the app to work. 

https://support.deezer.com/hc/en-gb/articles/360000552849-Deezer-on-Fitbit

I guess I have all the requirements. What i did was to unlink the account fron the Fitbit app, delete the Fitbit Sense as my device on the Fitbit app, uninstall the Deezer app on both the Fitbit Sense, and the phone; and reinstall and link back. Now it is working. Thanks anyway.

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