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One Hit Wonder
May 5, 2022
Answered

How did I lost all my favourites?

  • May 5, 2022
  • 1 reply
  • 73 views

How tf did you manage to lose all my favourites? I had lots and lots of favourite songs and it worked well a few days ago but now - about 40 retarded songs and not a single one from my playlist!

I've changed the email address recently, no one knows it and I had to register again!

Explain!

    Best answer by Jaime.Deezer

    Hey @Milan010 I am sorry to hear that.
    Please contact our Deezer Support Team and provide the account information (old email, new email, phone number) and one of our agents will be able to check your account in the system and help with your request.
    Thanks 

    1 reply

    Jaime.Deezer
    Community Manager
    Community Manager
    May 6, 2022

    Hey @Milan010 I am sorry to hear that.
    Please contact our Deezer Support Team and provide the account information (old email, new email, phone number) and one of our agents will be able to check your account in the system and help with your request.
    Thanks