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Maureen332
Hitmaker
Jul 11, 2022 12:02 PM UTC
Answered

downloaded music locked

I can't access  my downloaded music it has a lock 

    Maureen332Answer
    Hitmaker
    Oct 14, 2022 7:52 AM UTC

    Hi ite stored in internal memory,since yesterday I can access my downloaded music, all is well,thank you

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    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    Oct 13, 2022 11:26 AM UTC

    Hi @Maureen332, just to understand how to reproduce this issue, You click on favourites>downloaded music and you get the error above in the screenshot?
    Could you also confirm if you have the Deezer app stored in the internal memory or SD card?
    Thanks

    Anonymous
    Oct 13, 2022 5:22 PM UTC

    Could you also confirm if you have the Deezer app stored in the internal memory or SD card?

    I asked that at the end of July. 😏

    Hitmaker
    Maureen332AuthorAnswer
    Hitmaker
    Oct 14, 2022 7:52 AM UTC

    Hi ite stored in internal memory,since yesterday I can access my downloaded music, all is well,thank you

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