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Hitmaker
Jul 11, 2022 12:02 PM UTC
Answered

downloaded music locked

I can't access  my downloaded music it has a lock 

    Hitmaker
    Oct 14, 2022 7:52 AM UTC

    Hi ite stored in internal memory,since yesterday I can access my downloaded music, all is well,thank you

    13 replies

    Jul 11, 2022 1:37 PM UTC

    Hey @Maureen332 

    Could you please post a screenshot here?

    Hitmaker
    Jul 24, 2022 12:10 PM UTC

    I have been trying to send an attachment without success can I please have an email address to send the screenshot

    GropplerZorn
    Superuser
    Superuser
    Jul 24, 2022 12:17 PM UTC

    Hello there @Maureen332 

    You can use the “insert image” icon above the text box or simply copy and paste your screenshot into the text box itself.

    Deezer Legend
    Hitmaker
    Jul 24, 2022 2:56 PM UTC

    Can't access music

    Jul 24, 2022 3:44 PM UTC

    @Maureen332 

    OK, it’s not a bug, it’s an android. 😈
    Which version of the deezer app is installed?
    Where is the music stored? On SD card or internal memory?

    Hitmaker
    Jul 24, 2022 3:54 PM UTC

    Latest version of deezer,updated,I always go in the App to access my music 

    Jul 24, 2022 4:00 PM UTC

    I always go in the App to access my music 

    That's already clear. But where exactly is the music stored?

    Hitmaker
    Oct 11, 2022 8:46 AM UTC

    Where is the music supposed to be stored ,I still can't access my downloaded music .I open music on albums or playlist

    Hitmaker
    Oct 11, 2022 8:54 AM UTC

     

    Hitmaker
    Oct 11, 2022 8:58 AM UTC

    This is the problem I'm still experiencing, I gave updated the app don't know what to do