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One Hit Wonder
marlénou
One Hit Wonder
April 4, 2019

Deezer can't go to the next song of any playlist

  • April 4, 2019
  • 12 replies
  • 635 views
Hello all,

I have a recurring problem with Dezeer player on Firefox and Google Chrome, and on Deezer app for mac OS X.

Everytime I want to listen a playlist, either one of my playlists, an entire album or any playlist "inspired by...", Deezer keeps playing the first song of the playlist again and again, and can't go to the next song. When I clik on the "next" button, it stops playing, and restart the song... just as if there were only one song in the playlist.

The only playlist that works correctly is the flow... That's very frustrating. I tried to empty cache and cookies of my navigators, but it didn't solve the problem.

Have anyone got this problem and solved it ?

Thank you in advance,

marlénou

    12 replies

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    Roadie
    Barbara J Beckett
    Roadie
    November 8, 2023

    we are having the same problem which only started a week ago, selecting play all just plays the same song again and again. we can manually advance to the next song but that is not the idea of a playlist.

    we are using a samsung tablet to control a bluesound streaming device.

    This is a completely new problem. we have had deezer the bluesound and the tablet for a couple of years with none of this.

    I do not see a solution do I need to switch to another streaming service

     

    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    November 17, 2023

    Hey @Barbara J Beckett could you please do the following?:

    • Log out of Deezer on all devices it might be logged in
    • Delete Deezer from the Bluesound app
    • Turn off your sound system device for 1-2 minutes
    • Turn it back on
    • Add Deezer to the Bluesound app
    • Login again

    Please let me know if that helps
    Thanks

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