One Hit Wonder

Deezer can't go to the next song of any playlist

Forum|Forum|7 years ago
April 4, 2019
12 replies
635 views

Hello all,

I have a recurring problem with Dezeer player on Firefox and Google Chrome, and on Deezer app for mac OS X.

Everytime I want to listen a playlist, either one of my playlists, an entire album or any playlist "inspired by...", Deezer keeps playing the first song of the playlist again and again, and can't go to the next song. When I clik on the "next" button, it stops playing, and restart the song... just as if there were only one song in the playlist.

The only playlist that works correctly is the flow... That's very frustrating. I tried to empty cache and cookies of my navigators, but it didn't solve the problem.

Have anyone got this problem and solved it ?

Thank you in advance,

marlénou

Rudi

Ultimate Superstar

Hi there @marlénou

Have you checked if you're logged on with the correct account details for your Family subscription? We haven't had other users reporting something of this nature. Let me know!

M

marlénouAuthor

One Hit Wonder

Hi @Rudi ,

Thank you for your answer.
Yes, I am connected using my sister's account. When I use her profile or other profiles - excepted mine - on the same account, Deezer works perfectly fine. There's only a problem with my profile.

Rudi

Ultimate Superstar

Hi there @marlénou

Under her account, is her profile the master one?
Which profile is your one?

E

eflorezc

Guitar Hero

I have the same problem, i’ve tried all posible solutions mentioned in the web but there’s no solution that works

K

Kevin Deezer

Rockstar

Hello @eflorezc, on which device do you have that issue?

https://www.deezer.com/en/profile/3421485864

R

rexar1988

Roadie

I have the same problem. Music stops after played song. After reload page I can listen only one song and after deezer stops again...

Rudi

Ultimate Superstar

Hi there @rexar1988

In what device is this happening? Have you tried clearing the cache?

Please let us know if you're using a Deezer app or something else, and the version could be useful too :thumbsup_tone2:

B

borbag

Roadie

Hi, I have the same issue. Deezer plays one song, then stops. The only song I can play is said song. I have to reload Deezer to play another song, and the same problem is there.

I’m using Deezer on firefox web browser.

Happens for all playlists, even the flow.