Hi @Tablet,

If you don’t have a subsciption, you should be able te view your account. In some countries you get Deezer Free and in others you get a message that you don’t have an active subscription.

Please check if you are using the correct email address. It happens very often that users are using the wrong email address.

Let us know how it goes.

Otherwise, please send in a request:

https://support.deezer.com/hc/en-gb/requests/new