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One Hit Wonder
wettinck.geert
One Hit Wonder
November 15, 2024
Answered

change subsciption and lose my favorites

  • November 15, 2024
  • 1 reply
  • 32 views

We have a family subscription ( me, my wife and our daughter). Since Deezer isn’t integrated in Roon, I want to make the switch to Qobuz and change our subscription to Deezer Premium.

Is it possible that me and my daughter leave Deezer, and only my Wife change the subscription to Deezer premium, and keep all her favorites…? I am the admin so I have to cancel the subscription… and lose everything…I think

      Best answer by Nina Nebo

       

      Hi ​@wettinck.geert !

      If your wife has Profile in existing Family plan ,then she need convert her Profile into an independent account .

      From Deezer page :
      "An independent account allows you to log in with your own credentials with complete privacy, meaning you can keep all your favorite content and playlists even if your Family admin unsubscribes from the Deezer Family plan . "

       

      link

      How to convert an existing Family profile into an independent account

      https://support.deezer.com/hc/en-gb/articles/360007641517-Join-And-Use-Deezer-Family-With-An-Independent-Account

      1 reply

      Nina Nebo
      Superuser
      Nina NeboAnswer
      Superuser
      November 16, 2024

       

      Hi ​@wettinck.geert !

      If your wife has Profile in existing Family plan ,then she need convert her Profile into an independent account .

      From Deezer page :
      "An independent account allows you to log in with your own credentials with complete privacy, meaning you can keep all your favorite content and playlists even if your Family admin unsubscribes from the Deezer Family plan . "

       

      link

      How to convert an existing Family profile into an independent account

      https://support.deezer.com/hc/en-gb/articles/360007641517-Join-And-Use-Deezer-Family-With-An-Independent-Account

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