One Hit Wonder

Answered

can't download podcasts

Forum|Forum|1 year ago
November 16, 2024
47 replies
4644 views

I want to download podcast episodes, but it says that download is deactivated for this podcast with every podcast. I just have a new phone and on my last phone I was always able to download podcasts.

Best answer by Jaime.Deezer

We are very sorry, but Deezer is unable to provide offline access for certain podcasts. However, you can still stream all podcast anytime when connected to the internet. Different podcast are subject to different restrictions notably based on regional limitations that we need to abide by. We apologise for any inconvenience this has caused

Nina Nebo

Superuser

Hi @Nonneke86 !

I tried to download the podcast on my android and I have the same problem as you :

download is deactivated for this podcast .

On the Desktop Deezer app I don't even see the option to download the podcast .

I chose a playlist on android and there was no problem with downloading the playlist as on Desktop .

Maybe our dev are doing something in terms of improvement and that's why there is a problem that may disappear.

If the problem persists, contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new

💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜

H

headdradio

Guitar Hero

I also can’t download podcasts anymore since yesterday.

Your devs hopefully do work on weekends… ?

C

Chris74

Roadie

I am having the same issue today

H

headdradio

Guitar Hero

I tried to download the podcast on my android and I have the same problem as you :

download is deactivated for this podcast .

…

Maybe our dev are doing something in terms of improvement and that's why there is a problem that may disappear.

If the problem persists, contact Deezer support / Chat

https://support.deezer.com/hc/en-gb/requests/new

Redirecting to the Deezer support does not fix the problem.

Therefore this is not a solution and should not have been marked as an answer!

Jaime.DeezerAnswer

Community Manager

We are very sorry, but Deezer is unable to provide offline access for certain podcasts. However, you can still stream all podcast anytime when connected to the internet. Different podcast are subject to different restrictions notably based on regional limitations that we need to abide by. We apologise for any inconvenience this has caused

B

bsautier

Roadie

Hi, excactly the same problem.

The same problem on all the podcasts.

I hope a technical issue which will be quickly resolved.

Thanks.

R

robvine

Roadie

I have the same issue across all podcasts since Friday - nothing else has changed on my device that would cause this I think, and download is not allowed across different podcast providers/sources.

F

fi.grice.96

Guitar Hero

I am having the exact same issue - 'downloads deactivated for this podcast', but it is on every single podcast and on those I have always downloaded from before!

T

T Ramshackle

Guitar Hero

Same issue here. Deezer seems to be very cagey about this problem. I've received separate answers; one saying (as above) that Deezer can't offer offline access to podcasts (but not acknowledging that they could do do up until last weekend) - I assume this answer is AI generated, and another stating that they are having technical issues with the download function. I'm starting to get a bit annoyed by it. Why pay for a platform that can't even provide offline access to free, advert supported content?

K

Krabat

Roadie

Same issue here on iOS - I’m listening to several podcasts in German and English and none is downloadable and therefore really annoying since I’m often forced to listen offline, no choice.

please fix that issue

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