Can I move my family account to my existing Deezer Free account?

Question

I have an old Deezer free account with no playlists or other personal content. I have been a member of a family account for years and have a lot of playlists and other data in it.

I want to move this family member data to my personal account. In family settings there's only an option to create a new account to do so. But if I want to use my e-mail connected to my old personal free account, it cannot be done, because "e-mail is already in use". Is there any ways to do this? If no, how can I delete my old personal account in order to move family member data to a new personal account using my preferred e-mail address?

Yula · Accepted Answer

Hello @tlahtein!Yes of course you can copy all your content to the old account, or delete the old one and use that email!To copy all your content you need to contact Costumer Service here:https://support.deezer.com/hc/en-gb/requests/newIf you want to simply delete the empty account just follow the steps here:https://support.deezer.com/hc/en-gb/articles/201168742-Delete-Your-Deezer-Account

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