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Paid Family subscription showing as free

  • July 13, 2025
  • 1 reply
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I've been using deezer for years and have been on deezer family for 5 years now. The app is now behaving like I only have deezer free and isn't showing family as an option. I have checked my payments and all my recent payments have gone out successfully. Any fixes? Or is this a deezer issue? 

Thanks

Best answer by Nina Nebo

 

Hi ​@Atticus Jax !

 

Here is a screenshot from the Deezer page that says Account Access and Payment Issues Resolved

 

 

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Nina Nebo
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  • Deezer Legend
  • 5573 replies
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  • July 14, 2025

 

Hi ​@Atticus Jax !

 

Here is a screenshot from the Deezer page that says Account Access and Payment Issues Resolved