Has anyone all of a sudden had 2 payments come out & deezer said you've activated a second account that you had no knowlege of ????
Not even received an email confirming a second account is active.
When i've been in touch with them they say it's a hotmail account which is strange as microsoft changed to 1 drive several years ago and my hotmail account was deleted !!!!
Best answer by Nina Nebo
Hi β
You may have accidentally activated another Deezer account !
On Deezer page says
"Why have I been charged twice for my Deezer subscription?"β
Deezer subscriptions are charged on a monthly basis. If you find a second payment has been taken in the same month, there are a couple of reasons why this might happen:
"What can I do about my double charges?"β
Firstly, check if you have two accounts. Secondly, check if you have more than one payment method. Finally, cancel the subscription you do not need as soon as possible
Or better contact Deezer support / Chat again
https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829
+13
Hi β
You may have accidentally activated another Deezer account !
On Deezer page says
"Why have I been charged twice for my Deezer subscription?"β
Deezer subscriptions are charged on a monthly basis. If you find a second payment has been taken in the same month, there are a couple of reasons why this might happen:
"What can I do about my double charges?"β
Firstly, check if you have two accounts. Secondly, check if you have more than one payment method. Finally, cancel the subscription you do not need as soon as possible
Or better contact Deezer support / Chat again
https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=360000057829
Do you work for deezer ??
How can I activate a hotmail account I haven't used for years ??
Why have I not had confirmation a second account has been activated ???
How did they manage to activate my hotmail account ??
Onedrive is now used because hotmail was made obsollite several years ago & I haven't activated an account on onedrive ?????
Go on smart arse, tell me why & how !!
+14Do you work for deezer ??
How can I activate a hotmail account I haven't used for years ??
Why have I not had confirmation a second account has been activated ???
How did they manage to activate my hotmail account ??
Onedrive is now used because hotmail was made obsollite several years ago & I haven't activated an account on onedrive ?????
Go on smart arse, tell me why & how !!
Nina is a user like you and replied to you with possible solutions .
Was the charge for 2 different account names ? hotmail and onedrive are not the same services . Onedrive is a cloud storage service . My suggestion is as Nina suggested , contacting deezer support chat again and check if more information can be gathered .
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