Have lost access to our email account linked to Deezer and Deezer have locked our password as apparently suspicious activity on the account. How do we access Deezer now?
Tried to contact support and haven't given us any help apart from login and get a code sent to the email address, which we can't access anymore!
Best answer by GropplerZorn
Hello
Did you let the Deezer Support Team know about the locked email information?
One of the agents should be able to help you to update the email on the account and get back in.
+17Hello
Did you let the Deezer Support Team know about the locked email information?
One of the agents should be able to help you to update the email on the account and get back in.
I've tried different ways of contacting deezer support and all I'm getting is their AI support assistant that says to login and change my password.
I'll try again during their open hours
+6Hi
If you need anything else, just let me know! 😊
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
