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Answered

Switching from Deezer family to Deezer duo


Bonjour, 

Je souhaite changer d'offre, et passer de l'offre Deezer famille à Deezer duo.

 Je n'ai que le choix de Deezer Family comme offre, rien d'autre

Est-ce normal? 

Merci de m'avoir éclairé 

Best answer by Noam Asulin

Cancel your current subscription and wait for the billing period to over , then you should have the option to switch to Duo 

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2 replies

Noam Asulin
Deezer Legend
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  • Bezi since 2017
  • 2459 replies
  • Answer
  • July 24, 2024

Cancel your current subscription and wait for the billing period to over , then you should have the option to switch to Duo 


Jaime.Deezer
Community Manager
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  • Community Manager
  • 5281 replies
  • July 28, 2024

You can contact our Deezer Support Team and one of our agents will be able to help with your request
Merci


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