I have had my payed deezer account for years
suddenly it wont accept my credit card and there is no vouchers available for buying in South Africa.
Is it still available in South Africa?
Do you still except cards from all banks?
Should I forget about deezer and get myself a new music provider?
Best answer by Nina Nebo
Hi
Here is screenshot from Deezer Help center about Refused Payment
link
https://support.deezer.com/hc/en-gb/articles/213810989-Refused-Payment
Conntact Deezer Support
https://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer
+13
Hi
Here is screenshot from Deezer Help center about Refused Payment
link
https://support.deezer.com/hc/en-gb/articles/213810989-Refused-Payment
Conntact Deezer Support
https://support.deezer.com/hc/en-gb/articles/115003864625-Contact-Deezer
Me too. Also had deezer for years and suddenly my valid in date card is not accepted. Won't accept cell network account billing either. Also South Africa. This is not my first issue with deezer payments. Very frustrating as I prefer deezer but I'll get Spotify if they make it impossible to actually buy their product.
+7Hi
Please get in touch with our Deezer Support Team and one of our agents will check your account in the system and be able to help with your request.
Apologies for the inconvenience.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
