Hey ,
I added a gift card to my account and i just realised my bank account was empty , ( they take 0.01 $ to make sure to link a bank account to a deezer account 1 week later)
So the payment got declined and i got sent back from premium to free deezer.
When i realised it , I added some founds but I couldnβt re-use the same gift card.
So I basicly lost 3 mounths and 3 weeks β--
Is there a way to re-enable my gift card ?
If you could help me , youβd be amazing :)
Micka
Best answer by Johnathan.Deezer
Hey
I hope you are well. π
As this case is on payment side, please contact our Customer Care Team and they can help you on in. ππ½
Take care.βπΌβ
+6Hey
I hope you are well. π
As this case is on payment side, please contact our Customer Care Team and they can help you on in. ππ½
Take care.βπΌβ
yeah ,
Before you replied I talked to one of the members of the team through chat ,
Apperently that person is already talknig to the customer care team or is about to , donβt want to spam , so iβm waiting for her answer .
Anyways , Thanks a lot
take care :)
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