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Answered

Upgrade annual subscription

  • January 2, 2023
  • 1 reply
  • 92 views

I currently have a HIFI subscription which was paid for on a single annual payment.  I want to update this to a FAMILY subscription which is a monthly payment.  I only made the annual payment 3 months ago so have 9 months left.  Will I lose the remaining amount on the annual payment or will it be credited to the new £17.99/month FAMILY subscription payment?

Best answer by Jaime.Deezer

Hello @ROBERTFREEMAN best thing to do is to contact our Deezer Support Team and discuss it with one of our agents.
Thanks 

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Jaime.Deezer
Community Manager
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  • Community Manager
  • 5280 replies
  • Answer
  • January 3, 2023

Hello @ROBERTFREEMAN best thing to do is to contact our Deezer Support Team and discuss it with one of our agents.
Thanks