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Would you like to update your payment method on your Deezer account?

 

It's very simple! Just log in to your Deezer account from your PC/Mac and follow these steps:

  1. Log in to your Deezer account
  2. Click on http://dzr.fm/paymentupdate
  3. Payment Method ➡️ Change Payment Method and enter your new details 🚨Please note, this procedure only works if you subscribed directly through Deezer.


If you subscribed through Apple or your mobile operator, you will need to contact them directly. They can then guide you on how to make the change.


Are you seeing an error message when you try to make the change?

If an error message appears, make sure the following points are met:

  • Your credit card is activated for online payments

  • Your payment method matches the country you are in (For example: if you are in France, you need to use a French credit card)


If after checking these two points the problem persists, you can contact our support team: http://dzr.fm/dp7S9S. They have access to your Deezer account and can assist you further 😊

Thanks again, @Jaime.Deezer, for sharing these valuable insights!

This doesn’t work and you then cancelled my subscription. You then dismissed my concerns when I raised it as a problem and said to just let the account cancel itself and create a new subscription. I did this, and the link in the email you sent wouldnt work, so tried it through my phone, this worked but the new subscription would only let me pay annually instead of monthly. I asked to raise a complaint which you then ignored. 

​@mattdpeace did you raise the problem via Deezer support?

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