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One Hit Wonder
October 24, 2018
Answered

When choosing a song, a random track starts to play instead

  • October 24, 2018
  • 37 replies
  • 2861 views
It started only recently. But when i want to choose specific song sometimes it happens, that completely random song starts to play, insted of the one that i picked. And after i press on the song that i wanted to play again it's okay.
Best answer by Pia.Deezer

Hello @Bogdan Chadkin it sounds like you are simply logged into the wrong Deezer account - a Deezer Free account. Please log out and then log in with your Deezer PREMIUM email address and password. 

Then you can play the songs you want to play :slight_smile:

Please let us know if you need any further help.

37 replies

Jaime.Deezer
Community Manager
Community Manager
June 28, 2022

@julio_rosu I have just been informed that the problem should be fixed by the end of next week
I know it is not ideal, but still good news as our developers managed to find the root of the problem and work on a fix.
Apologies for all the inconvenience in these past days

Guitar Hero
June 29, 2022

@Jaime. This is actually great, I’ll literally be waiting until the end of the next week, I hope it ca be fixed. Thanks again, I’ll keep you updated.

Guitar Hero
April 10, 2025

I see these posts are a couple of years old. Still, I now have the same problem in my car with Android Automotive. I ask Google for a specific song. I can see on the screen that Google understood iømy command correctly. Still, Deezer plays a completely random song. Yes, i am a premium user logged into the correct account.

awesomemac
Superuser
Superuser
April 10, 2025

I don’t use Google for playing or searching for songs, but I’ll try the next couple of days, I wonder what I will see (or hear).

Guitar Hero
April 10, 2025

I got Red Hot Chili Peppers when asking for Pink Floyd…

 

Alfredo.Deezer
Community Manager
Community Manager
April 14, 2025

I got Red Hot Chili Peppers when asking for Pink Floyd…

 

Hi ​@Thomas Willum Hansen 👋 

Have you tried to delete the app and re install it again?

As we were having some issues these days between Deezer and Google 

Also, I would suggest you to increase the smart cache tab to the max in your Deezer app settings. 

I hope that helps! 😁

Guitar Hero
April 22, 2025

OK, the problem is still very much at large. Any news?

I do not think you can change the smart cache size on the Android Automotive version of Deezer.

Cheers.

Thomas