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One Hit Wonder
July 2, 2019
Answered

Возврат / Refund

  • July 2, 2019
  • 16 replies
  • 1909 views
Здравствуйте как вернуть деньги за подписку? Забыл отключить автопродление , а сервисом не пользуюсь
    Best answer by hpguru

    хочу вернуть деньги за подписку забыл отключить автопродление , помогите пожалуйста.

    Ask cancelation or refund here https://support.deezer.com/hc/en-gb/requests/new

    16 replies

    Roadie
    April 22, 2022
    hello, is it possible to refund my subscription because I forgot to turn off the free premium version
    Jaime.Deezer
    Community Manager
    Community Manager
    April 24, 2022

    Hello @angelina12345 please get in touch with our Deezer Support Team and one of our agents will check your account in the system and let you know if you are eligible for a refund.
    Thanks :)

    Roadie
    September 25, 2023

    Hello, I used only trial version , so u charged 13.99$ , but I dont need subscription, so please refund my money ASAP

    awesomemac
    Superuser
    Superuser
    September 25, 2023

    Hello, I used only trial version , so u charged 13.99$ , but I dont need subscription, so please refund my money ASAP

    It’s best if you sumit a request here: https://support.deezer.com/hc/en-gb/requests/new

    Here in this community most of us are Deezer users and aren’t able to help you.

    One Hit Wonder
    June 5, 2025

    поможете вернуть средства за подписку я забыл отключить авто продление

    Jaime.Deezer
    Community Manager
    Community Manager
    June 5, 2025

    @derzhework please contact our Deezer Support Team and one our agents will help with your request