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One Hit Wonder
February 23, 2024
Answered

voucher

  • February 23, 2024
  • 5 replies
  • 41 views

I was supposed to receive a voucher after a call however I didn't. And couldn't book 

 

    Best answer by Jaime.Deezer

    @Stompdnb I’ve been told the spots were limited (first come first served) and they filled really fast.
    The study is now closed unfortunately but there will be more opportunities in the future.
    Apologies for the inconvenience

    5 replies

    Nina Nebo
    Superuser
    Superuser
    February 24, 2024

    Hi @Stompdnb !

     

    It says here that you will receive the gift card in your email within 15 days after the call was made.
    Has it been 15 days since that call ?

    💜🎧 | Why not just live in the moment, especially if it has a good beat | 🎶💜
    Jaime.Deezer
    Community Manager
    Community Manager
    February 25, 2024

    @Stompdnb could you please confirm when you had the video call with team? As Nina mentioned above, if you already had the meeting with the team, you’ll get the reward within 15 days. 
    Thanks for your support :) 

    StompdnbAuthor
    One Hit Wonder
    February 25, 2024

    I didn't get the spot. The spots were taken and I was constantly trying to book. So I don't really understand why I couldn't book.

    Jaime.Deezer
    Community Manager
    Community Manager
    February 25, 2024

    I understand now. I’ll try to follow up with the corresponding team and ask why.
    Once I hear back from them I’ll let you know.
    Thanks :)

    Jaime.Deezer
    Community Manager
    Community Manager
    February 27, 2024

    @Stompdnb I’ve been told the spots were limited (first come first served) and they filled really fast.
    The study is now closed unfortunately but there will be more opportunities in the future.
    Apologies for the inconvenience