Answered

upgrade to family plan

  • 22 December 2022
  • 2 replies
  • 125 views
A
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I just upgraded to family plan today, but i can not see the change in my app. 

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Best answer by Jaime. 23 December 2022, 15:22

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Jaime.
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Hi @Aporben65 there must be a problem with the upgrade via Apple.
Please contact our Deezer Support Team as soon as possible, and provide a copy of the payment, and one of our agents will be able to check your account and help with your request.
Thanks :)

A
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Thank you for your response, I already chat with them and there not a solution. I have to request a refund and end the subscription with apple, wait 48 hr and then try to subscribe as a new user

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