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Unknown debit Deezer Europe Asnowd


In the last 2 months I have been charged € 4.99, on top of the normal subscription fee of € 10.99. Do you know what it is and how to eliminate it?

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Best answer by Superschlumpf 8 June 2022, 13:56

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Userlevel 7
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@Iena Plinsky

May be you signed up by mistake for a second account with a deezer student subscription. 

There is no student subscription on my account. So I can't get rid of it.

Userlevel 7
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There is no student subscription on my account. So I can't get rid of it.

Ok so get in contact with the support team. They will check if their is a second account for you or what the payment is for. 
https://support.deezer.com/hc/en-gb/requests/new