In the last 2 months I have been charged € 4.99, on top of the normal subscription fee of € 10.99. Do you know what it is and how to eliminate it?
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May be you signed up by mistake for a second account with a deezer student subscription.
There is no student subscription on my account. So I can't get rid of it.
There is no student subscription on my account. So I can't get rid of it.
Ok so get in contact with the support team. They will check if their is a second account for you or what the payment is for.
https://support.deezer.com/hc/en-gb/requests/new
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.