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Unknown debit Deezer Europe Asnowd

  • June 8, 2022
  • 3 replies
  • 52 views
I
One Hit Wonder

In the last 2 months I have been charged € 4.99, on top of the normal subscription fee of € 10.99. Do you know what it is and how to eliminate it?

Best answer by Superschlumpf

There is no student subscription on my account. So I can't get rid of it.

Ok so get in contact with the support team. They will check if their is a second account for you or what the payment is for. 
https://support.deezer.com/hc/en-gb/requests/new

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    3 replies

    Superschlumpf
    Superuser
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    • Superschlumpf
    • Deezer "Sonos Master" Legend
    • June 8, 2022

    @Iena Plinsky

    May be you signed up by mistake for a second account with a deezer student subscription. 

    [he/him] Deezer is music, but Deezer and Sonos is party !
    I
    One Hit Wonder
    • Iena Plinsky
    • Author
    • One Hit Wonder
    • June 8, 2022

    There is no student subscription on my account. So I can't get rid of it.

    Superschlumpf
    Superuser
    Forum|alt.badge.img+5
    • Superschlumpf
    • Deezer "Sonos Master" Legend
    • Answer
    • June 8, 2022

    There is no student subscription on my account. So I can't get rid of it.

    Ok so get in contact with the support team. They will check if their is a second account for you or what the payment is for. 
    https://support.deezer.com/hc/en-gb/requests/new

    [he/him] Deezer is music, but Deezer and Sonos is party !
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