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One Hit Wonder
July 21, 2022
Answered

two payments different dates

  • July 21, 2022
  • 1 reply
  • 28 views

I just noticed i have been paying Deezer two times in a month since 2018 not sure if this happened when i upgraded my phone 

Anyone any suggestions how to check if i have two accounts or why this is happening

Thanks Mark 

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    Best answer by

    Hey @Mark.Dyer 

    I suspect that you accidentally signed up for a new account and subscription when you switched your smartphone. The best thing to do is to contact support to have this checked:
    → https://support.deezer.com/hc/requests/new

    1 reply

    Answer
    July 21, 2022

    Hey @Mark.Dyer 

    I suspect that you accidentally signed up for a new account and subscription when you switched your smartphone. The best thing to do is to contact support to have this checked:
    → https://support.deezer.com/hc/requests/new