I have premium account and three users, since few weeks one of the user cannot use Deezer and received the message: the problem appeared please login in.
That user login in several times, even removed Deezer from phone and downloaded again and the problem is exactly the same.
What can I do?
Thank you.
Magda
Best answer by Nina Nebo
Maybe you need clear space on phone.
Memory, storage and your Smart Cache settings may affect Deezer's performance on mobile.
all text see in link below
+13
Maybe you need check devices which are linked to your account
go to your profile
account settings
my connected devices
I can see two devices connected however it does not change anything - i still receive the note: “Mistake- it could not be open. demanded site is not uploading.”
what can I do?
+13
Maybe you need clear space on phone.
Memory, storage and your Smart Cache settings may affect Deezer's performance on mobile.
all text see in link below
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
