I have premium account and three users, since few weeks one of the user cannot use Deezer and received the message: the problem appeared please login in.
That user login in several times, even removed Deezer from phone and downloaded again and the problem is exactly the same.
What can I do?
Thank you.
Magda
Hi
Maybe you need check devices which are linked to your account
go to your profile
account settings
my connected devices
I can see two devices connected however it does not change anything - i still receive the note: “Mistake- it could not be open. demanded site is not uploading.”
what can I do?
Maybe you need clear space on phone.
Memory, storage and your Smart Cache settings may affect Deezer's performance on mobile.
all text see in link below
https://support.deezer.com/hc/en-gb/articles/115003875089
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
