Why am i not able to choose my account? During my supposed test period. It seems like my test period was cancelled?
I would like to pay pr month instead of a year.
Kind regards from Kris Kristensen Denmark
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Hi
There is an easy way to check if you have a Deezer account.
https://support.deezer.com/hc/en-gb/articles/115003761289-Check-If-You-Have-A-Deezer-Account
Or maybe you have a problem with Logging in to Deezer!?
https://support.deezer.com/hc/en-gb/articles/214348965-Problems-Logging-In-To-Deezer
If you had Deezer for one month for free and after that period you should have been transferred to Premium.
If you were not satisfied then you should have canceled your subscription.
There is a possibility that your bank card has expired, so Deezer could not extend your subscription.
We are open community and do not have access to your account or payment details.
If the above did not help to solve your problem, you need to contact
Deezer support / chat
https://support.deezer.com/hc/en-gb/requests/new?ticket_form_id=19681539004957
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