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Guitar Hero
Dec 4, 2024 4:55 AM UTC

taking my money

My email is embroiderysolution@outlook.com it tried to take my money dozens of times I am a new customer and i have contacted Deezer over and over again first it tells me the first time it is a free trial then ask for my card then try to bill it this is the only app that I don’t trust i tried to at least try it out but every time I do they try to rip me off this is the proof that it want give me my free trial if I don’t stop it when I try to get my free trial it tries to take 16.19 dollars every time I see why now the rest like Amazon and Spotify is better I can’t even get my free trial without it charging me 

    6 replies

    Guitar Hero
    Dec 4, 2024 4:56 AM UTC

    It is so wrong for people try to scam you especially when you just trying to find a good source where you can listen to your music 

    archaic_email
    Hitmaker
    Hitmaker
    Dec 4, 2024 7:59 PM UTC

    Have you already used a free trial before? 

    Guitar Hero
    Dec 4, 2024 8:56 PM UTC

    NO I HAVE NOT I HAVE HEARD OF DEEZER BUT I DIDNT KNOW ABOUT DEEZER UNTIL I GOOGLE IT

    awesomemac
    Superuser
    Superuser
    Dec 4, 2024 9:31 PM UTC

    Are you using the Apple Store to manage your subscription? Haven’t you tried to go to Deezer.com instead?

    Guitar Hero
    Dec 5, 2024 12:31 AM UTC

    I downloaded the app and tried to sign on through the app I guess it just want let me I have tried everything 

    Jaime.Deezer
    Community Manager
    Community Manager
    Dec 6, 2024 10:47 AM UTC

    ​@braileyembroiderysolution when you you subscribe to Deezer via Apple the price you pay comprises our subscription price, local taxes and Apple’s commission (20% VAT). As a result, the subscription price for users via the App Store is slightly higher than via Deezer directly.
    Please go to www.deezer.com/offers from a PC/Mac and you’ll be able to subscribe directly with us.
    If you have any further questions please let me know or contact our Deezer Support Team 
    Thanks