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Guitar Hero
December 4, 2024

taking my money

  • December 4, 2024
  • 6 replies
  • 62 views

My email is embroiderysolution@outlook.com it tried to take my money dozens of times I am a new customer and i have contacted Deezer over and over again first it tells me the first time it is a free trial then ask for my card then try to bill it this is the only app that I don’t trust i tried to at least try it out but every time I do they try to rip me off this is the proof that it want give me my free trial if I don’t stop it when I try to get my free trial it tries to take 16.19 dollars every time I see why now the rest like Amazon and Spotify is better I can’t even get my free trial without it charging me 

    6 replies

    Guitar Hero
    December 4, 2024

    It is so wrong for people try to scam you especially when you just trying to find a good source where you can listen to your music 

    archaic_email
    Hitmaker
    Hitmaker
    December 4, 2024

    Have you already used a free trial before? 

    Guitar Hero
    December 4, 2024

    NO I HAVE NOT I HAVE HEARD OF DEEZER BUT I DIDNT KNOW ABOUT DEEZER UNTIL I GOOGLE IT

    awesomemac
    Superuser
    Superuser
    December 4, 2024

    Are you using the Apple Store to manage your subscription? Haven’t you tried to go to Deezer.com instead?

    Guitar Hero
    December 5, 2024

    I downloaded the app and tried to sign on through the app I guess it just want let me I have tried everything 

    Jaime.Deezer
    Community Manager
    Community Manager
    December 6, 2024

    @braileyembroiderysolution when you you subscribe to Deezer via Apple the price you pay comprises our subscription price, local taxes and Apple’s commission (20% VAT). As a result, the subscription price for users via the App Store is slightly higher than via Deezer directly.
    Please go to www.deezer.com/offers from a PC/Mac and you’ll be able to subscribe directly with us.
    If you have any further questions please let me know or contact our Deezer Support Team 
    Thanks