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Answered

subsription

  • February 8, 2024
  • 1 reply
  • 17 views

Dear,

we have a subscription to

Something went wrong with the previous payment and our subscription was cancelled. Can you reactivate the direct debit? so that we can have our subscription back?

Best regards

Best answer by GropplerZorn

Hello there @Maco77 

just about everyone on the forums here are fellow subscribers such as yourself, and therefore do not have access to your account, or your billing information. I suggest you open a ticket with deezer support so they can assist you. The link is here→ https://support.deezer.com/hc/en-gb

you should also consider deleting your personal info from this public forum.

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GropplerZorn
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  • Deezer Legend
  • 1215 replies
  • Answer
  • February 8, 2024

Hello there @Maco77 

just about everyone on the forums here are fellow subscribers such as yourself, and therefore do not have access to your account, or your billing information. I suggest you open a ticket with deezer support so they can assist you. The link is here→ https://support.deezer.com/hc/en-gb

you should also consider deleting your personal info from this public forum.