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One Hit Wonder
Abdi.Adam
One Hit Wonder
January 5, 2023
Answered

Subscription payment dispute

  • January 5, 2023
  • 3 replies
  • 97 views

Please advise on the charge of 17.99 on my card for the current subscription period as opposed to the usual 4.49 usd

 

Abdi

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    Best answer by Jaime.Deezer

    Hi @Abdi.Adam subscription prices have changed in your country.
    The new price for a Family subscription is USD$17.99
    If you have any further questions please let us know.

    3 replies

    Jaime.Deezer
    Community Manager
    Jaime.DeezerAnswer
    Community Manager
    January 5, 2023

    Hi @Abdi.Adam subscription prices have changed in your country.
    The new price for a Family subscription is USD$17.99
    If you have any further questions please let us know.

      Roadie
      Sholpan Mulan Orazaly
      Roadie
      January 15, 2023

      Hello,

      Why price increased so much??? 
      I am not against to pay little bit more but price increased more that double! Why?

      Anonymous
      January 15, 2023

      Hey @Sholpan Mulan Orazaly 

      deezer has realigned itself and is concentrating on the major markets. The small markets (“RoW”) are no longer served with priority.... This happens automatically by adjusting the subscription prices to a uniform level. This means that the customers in the smaller markets are leaving deezer. This is intentional when you look at the financial reports.

      Source:
      https://www.deezer-investors.com/wp-content/uploads/2022/10/Deezer-2022-Investor-Day-Oct-4.pdf

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