include
Skip to main content

Hi 

 

I got charged on my iTunes for the subscription in my Deezer SA, however when I go to the app, it says that is not available in the country, and show me a different subscription packages. What I can do?

 Hi @CazFab, Thank you for the message and I am sorry that you are currently without access to your plan.
Please contact our support here and send them a screenshot of your Apple invoice: it should show your email, payment date and amount.

thanks, this is the screen shoot

 

Hello @CazFab i have removed the screenshot since this is a public channel.
Please contact our Deezer Support Team and one of our agents will help you.
Apologies for the inconvenience.

TERMS OF USE DEEZER COMMUNITY SITE