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Answered

subscription

  • 14 March 2024
  • 3 replies
  • 52 views

Hello,

How’s possible and okay to change subscription more than double without worning first?

It is so unprofessional and I want my money back.

I am your member for 7 years and this is how you reword your loyal customer. I don't want to be your user anymore.

Can you give my money back for this month?

 

Best regards,

Sandra 

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Best answer by Jaime. 17 March 2024, 09:38

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3 replies

Userlevel 7
Badge +7

Hi @Sandrica I understand your frustration about the price increase, but you should have received a communication.
I am sorry to hear that you want to leave Deezer after so many years. Please get in touch with our Deezer Support Team and one of our agents will help with your request.
Apologies for the inconvenience :(

I didn't receive any communication about the price increase.

I have already leave you. 

Goodbay.

Userlevel 7
Badge +14

I didn't receive any communication about the price increase.

I have already leave you. 

Goodbay.

 

Check your spam folder ….

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