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Subscription


Hi I have had Dezzer premium for a number of years. My bank details changed and I now don't have my discount.

If I enter my new details will I get the same package with the discount?. 

Best answer by awesomemac

Just to be clear:

You did have a Deezer Premium account and now that you have changed you bank details, Deezer changed back to Deezer Free?

If this is the case, please do the flowing:

  • In the browser go to the Deezer site
  • In the right corner, click on your profile photo
  • Go to Manage my subscription
  • Go to Payment method
  • Here you can change your payment type or bank account

And if this is not your issue, please let us know.
(this is also possible to do on your mobile)

 

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2 replies

Nina Nebo
Deezer Legend
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  • Deezer Legend
  • 5096 replies
  • November 25, 2023

awesomemac
Deezer Legend
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  • Deezer Legend
  • 1650 replies
  • Answer
  • November 25, 2023

Just to be clear:

You did have a Deezer Premium account and now that you have changed you bank details, Deezer changed back to Deezer Free?

If this is the case, please do the flowing:

  • In the browser go to the Deezer site
  • In the right corner, click on your profile photo
  • Go to Manage my subscription
  • Go to Payment method
  • Here you can change your payment type or bank account

And if this is not your issue, please let us know.
(this is also possible to do on your mobile)