Hi I have had Dezzer premium for a number of years. My bank details changed and I now don't have my discount.
If I enter my new details will I get the same package with the discount?.Â
Best answer by awesomemac
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Userlevel 7
+12
- Deezer Legend
- 2075 replies
-
25 November 2023
Â
Hi
maybe link below can help youÂ
https://support.deezer.com/hc/en-gb/articles/214349045-Manage-Your-Deezer-Subscription-Payments
Userlevel 7
+5
- Deezer Legend
- 572 replies
-
25 November 2023
- Answer
Just to be clear:
You did have a Deezer Premium account and now that you have changed you bank details, Deezer changed back to Deezer Free?
If this is the case, please do the flowing:
- In the browser go to the Deezer site
- In the right corner, click on your profile photo
- Go to Manage my subscription
- Go to Payment method
- Here you can change your payment type or bank account
And if this is not your issue, please let us know.
(this is also possible to do on your mobile)
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Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.