renew account, payment made

hey there @Katie.Minion 

most everyone here on the community forums are fellow subscribers like yourself, and as such, we don't have access to your account. You could try contacting deezer support at this link, or maybe one of the community managers will see this and they can check for you.

 in the meantime, a troubleshooting step that has worked for others includes logging out and logging back into your account. You can clear your cache and cookies, sometimes it recognizes your old status instead of your new, paid status.

cheers