Answered

Refund request for Deezer subscription

  • 19 November 2020
  • 4 replies
  • 3161 views
V
Rank

Hello, Deezer Team. I would like to cancel my subscription and get my money back. I was auto recharged for premium via Paypal. Thanks for understanding. 

icon

Best answer by Rob Igo 19 November 2020, 12:33

View original

4 replies

Rob Igo
Rank
Userlevel 7
Badge +8

Hi @Vanyo Todorov Popazov 

 

please contact support here with all the information they will be able to assist you :) 

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)
S
Rank

Hi I would like to refund my money I ordered R56.24 month premium and R674.91 was taken away and we would like our money back because we ordered a R56.24 on the 01/07/2022 and it took away R674.91 so can we please get our money back

GropplerZorn
Rank
Userlevel 7
Badge +14

Hello @sagecrazypage 

fellow forum members here are not employees and cannot process refunds.

I would suggest contacting deezer support. They can better assist you. 

G
Superschlumpf
Rank
Userlevel 7
Badge +5

Just kidding:

“I ordered R2D2 and got C3PO…“ 😂

I didn’t know that the subscription plans have such internal codes. 😎

[he/him] Deezer is music, but Deezer and Sonos is party !

Reply


TERMS OF USE DEEZER COMMUNITY SITE