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One Hit Wonder
Nov 19, 2020 8:35 AM UTC
Answered

Refund request for Deezer subscription

Hello, Deezer Team. I would like to cancel my subscription and get my money back. I was auto recharged for premium via Paypal. Thanks for understanding. 

Rob Igo
Rob IgoAnswer
The OG
Nov 19, 2020 11:33 AM UTC

Hi @Vanyo Todorov Popazov 

 

please contact support here with all the information they will be able to assist you :) 

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)

4 replies

Rob Igo
Ultimate Superstar
Rob IgoAnswer
The OG
Nov 19, 2020 11:33 AM UTC

Hi @Vanyo Todorov Popazov 

 

please contact support here with all the information they will be able to assist you :) 

I'm a "Deezerhead" (fanboy) and just love music! (Please note even though I love all things Deezer I do not work for Deezer and therefore cannot assist with account issues etc.)
Roadie
Jul 2, 2022 5:30 AM UTC

Hi I would like to refund my money I ordered R56.24 month premium and R674.91 was taken away and we would like our money back because we ordered a R56.24 on the 01/07/2022 and it took away R674.91 so can we please get our money back

GropplerZorn
Superuser
Superuser
Jul 2, 2022 5:36 AM UTC

Hello @sagecrazypage 

fellow forum members here are not employees and cannot process refunds.

I would suggest contacting deezer support. They can better assist you. 

Deezer Legend
Superschlumpf
Superuser
Deezer "Sonos Master" Legend
Jul 2, 2022 9:16 AM UTC

Just kidding:

“I ordered R2D2 and got C3PO…“ 😂

I didn’t know that the subscription plans have such internal codes. 😎

[he/him] Deezer is music, but Deezer and Sonos is party !