include
Answered

Refund


Hi Deezer, 

I just finished my free trial for Deezer Premium and forgot to cancel before the renewal date. I’ve enjoyed my time with your subscription but ultimately found out that it was not for me. 

Would it be possible to get a refund? If not, it is absolutely okay and thank you so much for your time.

Respectfully,

Bryan

icon

Best answer by Marcormark 13 May 2024, 22:14

View original

2 replies

Hi! I suggest you submit a request to the Deezer service support team: https://support.deezer.com/hc/requests/new

Userlevel 6
Badge +3

Hello @Christopher Bryan Tenorio 

Please contact our Customer Care team and they will able to issue you the refund.

Thanks :) 

Reply