refund

Forum|Forum|2 years ago
February 24, 2023
7 replies
44 views

ivan.vychuzhanin
Guitar Hero
3 replies

Hi! I made two payments but I have't premium. Why? How can I make a refund?

Thanks @dee_dirk!

@ivan.vychuzhanin Please try to contact our Customer Care on this link, they can help you. 😊

Take care.🤙🏼

This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link

A

Anonymous
0 replies
Forum|Forum|2 years ago
February 25, 2023

Hey @ivan.vychuzhanin

Please contact support. I think you will get the fastest help there:
→ https://support.deezer.com/hc/requests/new

I

ivan.vychuzhanin
Author
Guitar Hero
3 replies
Forum|Forum|2 years ago
February 25, 2023

Hi! Your link doesn’t work

A

Anonymous
0 replies
Forum|Forum|2 years ago
February 25, 2023

In which country do you live?
What error does it come up with?
The link works for me both on the computer and in the browser with a smartphone (iOS), German IP. 🤔

A

+2

Anthony76
Hitmaker
48 replies
Forum|Forum|2 years ago
February 25, 2023

In which country do you live?
What error does it come up with?
The link works for me both on the computer and in the browser with a smartphone (iOS), German IP. 🤔

It also works here (The Netherlands) on both computer and smartphone.

I