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One Hit Wonder
Tomas Posada
One Hit Wonder
October 31, 2022

problem with account

  • October 31, 2022
  • 2 replies
  • 37 views

Hello, i have a problem with my account. I had a subscription with tigo operator in colombia and when it asked me to update the account with the email, my premium account was deleted. I need it back. Can you help me? I had my account with my phone number.

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    2 replies

    Jaime.Deezer
    Community Manager
    Jaime.Deezer
    Community Manager
    November 2, 2022

    Hello @Tomas Posada please get in touch with our Deezer Support Team and one of our agents will be able to help.
    Thanks 

    Roadie
    futnuga
    Roadie
    December 13, 2022

    My premium account was stopped even after a payment was taken. I paid again, now all my playlists and saved items have disappeared. Why have I been given a new account?

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