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problem with account

  • 31 October 2022
  • 2 replies
  • 19 views

Hello, i have a problem with my account. I had a subscription with tigo operator in colombia and when it asked me to update the account with the email, my premium account was deleted. I need it back. Can you help me? I had my account with my phone number.


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2 replies

Userlevel 7
Badge +7

Hello @Tomas Posada please get in touch with our Deezer Support Team and one of our agents will be able to help.
Thanks 

My premium account was stopped even after a payment was taken. I paid again, now all my playlists and saved items have disappeared. Why have I been given a new account?