Price increase, again

Hi @zaceverett, sorry to hear that you've canceled your Deezer subscription.

I understand that pricing changes can be a consideration.

It's worth mentioning that Deezer adjusts prices to better recognize the value of streaming music.

If you have any further questions or if there's anything else I can assist you with, feel free to let me know!

Thank you very much for sharing your feedback.

“In order to keep improving your experience on Deezer, we will increase the price of your Premium subscription to € 107.99”.

Gee, guys. THANKS. My experience feels so improved now. 

Who writes your newsletters anyway?

A year ago, when Deezer doubled its prices in Israel, I left Deezer  and switch my family to Spotify, and I’m very happy with the move - there are some things I liked better in Deezer, but most of the things are equal or better in Spotify, and most importantly: The price I pay Spotify ($9.8 for a family subscription) is half what Deezer charges today ($18).

Does Deezer pay $8 a month per month per subscriber to artists more than Spotify does? If not, I don’t see how this is a valid excuse for your prices. If you do pay a lot more to artists, and have data to prove it, please show it and let subscribers decide for themselves if they want to join your service for this specific reason. Because at double prices, there is simply no good reason left to be on Deezer. This used to make me sad - I was on Deezer for several years and tried to convince other people to try it too - but I’m no longer sad: I’m enjoying Spotify for half the price, and not looking back (except when I get notifications from the DeezerCommunity site :-)).

Left Deezer - tried the competition - ended up back at Deezer! Left Deezer for Spotify due to price rise of the family plan to £19.99. However, although Spotify has a good UI, it did not play well with the kids Amazon Echo Dots. Every time they asked Alexa to play something, it would appear on my Sonos speakers or even my iMac if I have Spotify open! I read up and this is a know issue. So I went to Apple Music. Same happened but I could get around it by creating separate Amazon accounts for the kids and linking those accounts to to the dots and then linking their individual Apple accounts. This worked for my eldest son but the issue was Apple does not have a proper kids profile for my 9 year old daughter. Rather it’s an adult profile with kid restrictions. This meant when she launch it it looked and felt like an adult account - it even showed Green Day! At least Spotify had its own kids app. So I went back to Spotify and eventually got it to work so that my son could listen to music using Alexa and not sync to my speakers. This is because he has his own Spotify account. However my daughter is too young so she has a kids account and you cannot link kids account to the Dot!! So that’s it - I’m back with Deezer! I found Deezer just had everything I need, but is more expensive at £19.99. Sometimes the better the devil you know. It’s a shame Spotify could not solve the echo dot integration limitation because the UI is really good. The fact Apple doesn’t have proper kids profiles is also bad….Deezer does it all and for the extra couple of quid over Spotify or £3 over Apple, it’s probably worth having all the integration and child friendly profiles. So over a 10 day period I’ve gone from Deezer to Spotify to Apple Music to Spotify and eventually back to Deezer 🤣🤣🤣. What a Christmas 🤣🤣🤣

@MMXC welcome back! I think many people overlook some of the subtleties of the services when they decide that a small price rise is the end of the world.

Hi @MMXC, you know what they say, the grass is greener on the other side, but once there, you’ll will see that sometimes it’s fake grass 😁

That being said, I like your honesty about this. And it’s never wrong to take a look at something else and to try this.