Yeah, I got my account in the Netherlands years ago, so I'm on Dutch pricing. So I still have to accept the price increase, despite living in Canada.

My question: as you are arguing that in order to fully support artists Deezer is increasing pricing, does that mean that the price increase will go towards an increase in artist royalties? If that is the case, I would be much less bothered by an increase, because I would happily pay an extra euro if that means collectively the artists I listen to would earn an extra euro.

As I can understand the discussion about the increase, I wonder what kind of discussions happened when the green giant increased their prices from 9,99 to 10,99? I think the same only on a bigger scale.

In this second price increase (because let's face it, forcing the HiFi option unto all family subscriptions was just that), you write:

> while ensuring artists receive fair compensation for their work.

That is a bold faced lie given you still haven't implemented a fair compensation policy where artists I listen to actually get a chunk of my subscription fee instead of sending most of it to overhyped, overpaid artists who I don't listen to (and quite a few of them I'd actively like to avoid funding).

Video streaming platforms are increasingly expensive because there are so many you'd have to subscribe to, you're just plain expensive on your own.

I've already canceled my subscription, and I'm highly unlikely to pay one again. So long Geezer.

A second very significant price rise increase this year when inflation / costs are running high. Would like to know what percentage will benefit the artists. Will have to seriously consider alternatives as I suspect many others will.

Yes, made me laugh, too, a fair compensation for artists… stopped my family subscription, too. Looking for an alternative.

From Forbes October 2021:

“Streaming service Deezer has broken a pledge made only months ago not to put up its prices.

The company is increasing the price of its Premium plan from £9.99 per month to £11.99 per month in the U.K., while the Family plan jumps from £14.99 to £17.99.

This comes only five months after the company publicly pledged that “Deezer isn’t going to raise prices in the middle of the pandemic”, following a price increase from rival Spotify. In the U.K. at least, the pandemic is in the worse state it's been for months.

Deezer also stated that if “we ever were to increase prices, we would give our users a three-month heads up to make sure that it doesn’t come as a surprise”.

Deezer has NO respect for its customers. And the Deezer CEO is already promising more price increases I just read….

I already cancelled. Am not gonna pay 20 euros for just 2 persons who both listen 1 hour daily at most.
Another known streaming service has a cheaper duo subscription.

Just cancelled my subscription, I hope a great many other subscribers do as well.  25% increase in a year is way too much, and well outpaces inflation and cost of living increases.  Been a subscriber for roughly ten years, and stayed with deezer even when other services had things I wanted that deezer did not provide.  If deezers costs have gone up 25%, you have a problem that needs fixing in house, passing on those costs to your loyal customers is not the solution.  Don't lie/deceive your customers about why you are increasing prices.  I'd like to see a rundown of what warrants this hike, just as several others in this thread have mentioned.

Edit: worth noting that I am a United States customer.  It is strange they are saying it is only happening to customers in those five countries listed above.  Also, they notified me roughly two weeks before the renewal.  Can you please at least give a months notice?  Preferably two or more.

Hi @robmyers88, I'm sorry to hear that you've canceled your Deezer subscription.

It's important to mention that Deezer adjusts prices to better recognize the value of streaming music.

Thank you very much for sharing your feedback; your input is incredibly important to us. 

I've cancelled my £19.99 subscription also. Too many price increases. Now with YouTube premium which includes music. Not the up most quality but music and video :)