Price increase

Forum|Forum|2 years ago
January 20, 2024
13 replies
915 views

Hi guys, I received information about price increase to 11,99€ (300 CZK).

It means Deezer charges in my country almost twice more than green service (165 CZK). It’s even more than Netflix (259 CZK). If I pay one euro more, I’ll get whole Apple One.

Deezer charge me the same price as users from e.g. France or Germany, but for worse service. There’s no local music editor, no radio stations or local favorite podcasts. It’s little bit unfair.

Desktop app, main way how I consume your service is crappy with same issues for years (say hi minimalize to tray instead of close).

I’m OK with pay more if someone from the company justify this huge price gap.

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Best answer by jirikovoego

Hi @jirikovoego I understand that nobody likes a price increase and I hop you alsounderstand these decisions are above the community managers, but I am here to inform and pass your feedback regarding editors, radios and podcasts.
Deezer has always been committed to better promoting the music created by artists. In line with this commitment, and in order to continue its ongoing investment in innovation intended to fully support artists and improve the fan experience, Deezer has decided to adjust its prices.
Thanks :)

Hi @Jaime. , thanks for your answer. How I said - I understand why the price has been increase. On the other hand, I don’t want to pay the same price for worse service. I’ll be glad if you pass my feedback and receive some statement.

BTW: What about desktop app? It seems the decision about not developing any more has been changed. What about fix the close button behavior? It makes me mad for years 👀

awesomemac

Superuser

I only know that Deezer wants the same price everywhere. Personally I can understand why you are not happy about this.

The 11,99/300 CKZ is "normal" for some, and a high price for others. And I can completely understand that you are comparing the prices from others.

I'm afraid that this won't change, but maybe they are reading this?

Jaime.Deezer

Community Manager

Hi @jirikovoego I understand that nobody likes a price increase and I hope you also understand these decisions are above the community managers, but I am here to inform and pass your feedback regarding editors, radios and podcasts.
Deezer has always been committed to better promoting the music created by artists. In line with this commitment, and in order to continue its ongoing investment in innovation intended to fully support artists and improve the fan experience, Deezer has decided to adjust its prices.
Thanks :)

jirikovoegoAuthorAnswer

Hitmaker

Hi @jirikovoego I understand that nobody likes a price increase and I hop you alsounderstand these decisions are above the community managers, but I am here to inform and pass your feedback regarding editors, radios and podcasts.
Deezer has always been committed to better promoting the music created by artists. In line with this commitment, and in order to continue its ongoing investment in innovation intended to fully support artists and improve the fan experience, Deezer has decided to adjust its prices.
Thanks :)

Hi @Jaime. , thanks for your answer. How I said - I understand why the price has been increase. On the other hand, I don’t want to pay the same price for worse service. I’ll be glad if you pass my feedback and receive some statement.

BTW: What about desktop app? It seems the decision about not developing any more has been changed. What about fix the close button behavior? It makes me mad for years 👀

Jaime.Deezer

Community Manager

Hey @jirikovoego I am not sure I understand what you mean with the close button. Apologies for that.
Could you please explain me so I can ask our devs?
Thanks :)

jirikovoegoAuthor

Hitmaker

When I click on close button, I want to shut down the app. Not to minimalize into system tray!

Option to Not Minimize/Close to System Tray | Deezer Community, bringing music lovers together

L

Lorena.Alfaro

One Hit Wonder

I'm switching to Spotify, I'm done with greedy companies, I've been a premium member for YEARS and this is how they repay our loyalty? Go to h*ll Deezer