I am Premium subscriber since 2015 and am wondering if this is a pricing error:
My annual Premium is set at €143.88 in is renewing in December. Though on the site is says it should be €107.88 for an annual commitment (-25%)
Could you confirm?
Answered
Premium Annual Subscription Charges
Best answer by Yula
Hello
Throughout the year we have been adding Hifi quality to all our subscriptions,
our prices have been adjusted accordingly.
You should have received an email about it :)
This is the reason why you see the new price now.
🙏🏽
This topic has been closed for comments - the content may no longer be relevant or up-to-date, so please search for keywords so that you can find a newer post or look below for a direct link
+6Hello
What country is your account from please? 🌐
Are you trying to renew it through an iPhone? 📱
Can you please check the price on our website through your computer, please? 💻
Thanks for your reply Johnathan,
Im based in Ireland.
On a PC, iPad or iPhone the annual subscription payment due in December for my premium plan is €143.88 (under my account).
Just wondering why, as a loyal annual subscriber for over 7 years I’m asked to pay €35 more than the advertised annual rate?
+10Hello
Throughout the year we have been adding Hifi quality to all our subscriptions,
our prices have been adjusted accordingly.
You should have received an email about it :)
This is the reason why you see the new price now.
🙏🏽
(She/her) add your pronouns to your signature!
1 person likes this
Hi Yula,
no I’m sorry but that does not seem correct. It is plainly advertised on Deezer that you should receive a 25% discount for paying annually as I do.
1 person likes this
+6Hi
Yes, you still getting the annually discount, but the normal price is adjusted as well.
Take care.
Hi,
I’m seeing the same issue and your explanation makes no sense. I pay a single, annual payment of £143.88
I’m in the UK and have been a member since 2016. The price increase takes the “monthly” subscription fee to £11.99 (or over 12 months, £143.88)
If I’m paying a single, annual payment (which I am, and always have), I should be paying the discounted price of £107.88
I should either be paying
£11.99 every month for 12 months… or
£107.88 once, each year
Can my subscription be updated to “Annual pricing” please? If you cannot fix this, please escalate to someone who can…
Thanks
Jon
+7
Please let me know how it goes
Thanks
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.